Rest assured, we use only quality materials and inks to produce your image.
Before shipment all images are inspected by us, so no nasty surprises.
Once payment has been received your purchase will then be placed in the queue for printing.This usually can take in between 5-10 business days depending on where you live.
RETURN AND REFUND POLICY
It is our mission to provide you with complete customer satisfaction. All photographs have a 30 day 100% satisfaction guarantee and come with a lifetime warranty on the craftsmanship of your framed piece. We can offer our personal guarantee because we are completely confident in the quality of our products and our customer service.
All our artworks are made to order and are carefully handled by us prior to shipping to ensure they arrive to your door in perfect condition.
We will happily replace your artwork if any item arrives damaged at no extra cost to you.
*Only photographs returned in the original condition will receive full exchange, money back or replacement guarantee.
Delivery is calculated at the checkout page, but here at Visual Collective we significantly subsidizes the cost of delivery to ensure that you receive the best possible delivery price to your door, anywhere in Australia.
All photographs are securely packaged and come with insurance. A tracking number will also be provided, so you can watch your print from pick up to drop off.