CAN I HAVE MY PHOTOGRAPH FRAMED?
Yes, we offer a full printing and framing service here at Visual Collective.
We can arrange for framed prints, canvas, floating canvas and acrylic face-mount.
Please email us your preferred mounting option and we will get back to you ASAP with a quote and shipping costs.
I LIKE A PHOTO ON YOUR SOCIAL MEDIA PAGE, IS IT AVAILABLE FOR PURCHASE?
For sure, please take a screenshot of the particular image and send it through to my email or via my social pages. All standard prices will apply.
ARE THE PHOTOGRAPHS PRINTED AND FRAMED IN AUSTRALIA?
Yes we are happy to say all work is printed in Australia by professional labs here on the Gold Coast and in Sydney.
CAN THE PHOTOS BE CUSTOMIZED?
Yes we are happy to work in with your design and style, either it be colour match, convert to black and white or add custom text, just get in touch and we can chat about your design needs.
DO YOU OFFER WHOLESALE PRICES?
Yes we have worked with numerous hotels / resorts and businesses offering wholesale prices to fill their walls with art work. Please get in touch to discuss your commercial needs.
DO YOU SHIP WORLDWIDE?
Yes we can ship world wide at a low base rate ( print only ). For framed pieces, please get in touch for freight costs to your country.
WILL I RECEIVE A TRACKING NUMBER?
Yes, as soon as it safely leaves our hands, we will email you a tracking number.
CAN I GET A LARGER SIZE?
Yes, the sizes listed are our standard sizes, but we are able to print to any size and paper preference needed. Please contact us via email and will be get back to you ASAP with a quote.
HOW MUCH IS SHIPPING?
Delivery is calculated at the checkout page, but here at Visual Collective we significantly subsidizes the cost of delivery to ensure that you receive the best possible delivery price to your door, anywhere in Australia.
All photographs are securely packaged and come with insurance. A tracking number will also be provided, so you can watch your print from pick up to drop off.
RETURN AND REFUND POLICY
It is our mission to provide you with complete customer satisfaction. All photographs have a 30 day 100% satisfaction guarantee and come with a lifetime warranty on the craftsmanship of your framed piece. We can offer our personal guarantee because we are completely confident in the quality of our products and our customer service.
All our artworks are made to order and are carefully handled by us prior to shipping to ensure they arrive to your door in perfect condition.
We will happily replace your artwork if any item arrives damaged at no extra cost to you.
*Only photographs returned in the original condition will receive full exchange, money back or replacement guarantee.